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AI Assistant Platform

AI Assistants for Government and Enterprise Operations

Answer questions, guide services, and automate workflows across websites, documents, and operational systems.

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PV

Palo Verde Assistant

Air Quality Alert

AQI advisory active until 7:00 PM. Sensitive groups should limit outdoor exertion.

Hi, I can help with city services. What do you need today?
How do I report a pothole on Oak Street?

Start a Report Issue request and include: • Nearest address + cross street • Lane direction or travel side • Photo if it is safe to take Urgent roadway hazards are prioritized first. You'll receive a confirmation number and status updates.

Citations

  • apps/demo/src/pages/demo/ThreeOneOne.tsx:111
  • apps/demo/src/pages/demo/ThreeOneOne.tsx:187
Open report issue
PrivacyAI DisclosureSources appear as citations when available.

AI assistant disclosure: This assistant is automated and not a human representative.

Session auto-resets after 5 minutes of inactivity.

The AI Operational Layer for Digital Services

Deploy AI assistants across websites, documents, and operational systems.

Government ServicesResident SupportOperations WorkflowsKnowledge Systems

Problem

Digital Services Are Hard to Navigate

Residents Can't Find Information

Government websites contain thousands of pages and forms that are difficult to navigate.

Call Centers Are Overloaded

Simple questions consume staff time and slow down service delivery.

Operational Knowledge Is Scattered

Documents, workflows, and operational data live across disconnected systems.

Solution

One AI Assistant. Every System.

PrimIQ AI Assistants connect websites, documents, workflows, and operational systems into a single conversational interface.

Website Assistance

Answer questions about services, payments, and forms.

Operational Automation

Trigger workflows like service requests, approvals, and tickets.

Knowledge Retrieval

Search policies, documentation, and operational knowledge instantly.

Live Demo

See the AI Assistant in Action

Common workflows governments can launch quickly with CivIQ Guide.

Architecture

Built on the PrimIQ AI Platform

The AI assistant connects your websites, knowledge, and operational systems into one intelligent interface.

Layer 1

User Interface

Resident and staff interaction surfaces

Website assistantMobile assistantStaff operational assistant

Layer 2

AI Intelligence Layer

Reasoning and response orchestration

LLM orchestrationprompt routingretrieval augmented generationcontextual memory

Layer 3

Knowledge Systems

Grounding context for accurate responses

website contentdocumentspoliciesproceduresinternal documentation

Layer 4

Operational Systems

Execution and workflow connectivity

service requeststicket systemsdatabasesinternal toolsAPIs

Layer 5

Cloud Infrastructure

Secure, scalable runtime foundation

AWSvector databasessearch indexingsecure APIs

Platform Integration

Powered by the PrimIQ Platform

CivIQ Guide

AI assistants designed for government digital services.

  • resident questions
  • permit guidance
  • department navigation
  • utility billing support

LogIQ Stack

AI assistants for engineering and operational intelligence.

  • ticket automation
  • documentation search
  • infrastructure insights
  • AI task execution

Capabilities

What the AI Assistant Can Do

Answer Questions

Natural language responses trained on your content.

Guide Services

Direct users to the correct forms and departments.

Automate Workflows

Trigger operational tasks and service requests.

Multilingual Support

Assist users in multiple languages.

Operational Intelligence

Connect AI to internal systems and data.

Continuous Learning

Improve responses over time.

ROI

Reduce Service Costs

40-60% Call Deflection

24/7 Resident Assistance

Faster Service Navigation

Lower Support Workload

Final CTA

Bring AI Assistance to Your Operations

Deploy AI assistants across websites, workflows, and operational systems.